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Customer Support Specialist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Trinity Estates Full time
{"Job Title": "Customer Support Advisor", "Job Description": "About the Role

Trinity Estates is seeking a highly skilled Customer Support Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our property managers and clients.

Key Responsibilities
  • Respond to a range of enquiries from telephone calls and email correspondence in a polite, timely, and professional manner.
  • Interpret and respond to instructions and issues related to the administration of our portfolio.
  • Present logical arguments verbally and in writing to resolve customer queries.
  • Contribute to the maintenance of accurate and up-to-date records and processes.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

As a Customer Support Advisor at Trinity Estates, you will have the opportunity to work with a dynamic and supportive team. We offer a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

", "Company": "Trinity Estates", "Location": "Hemel Hempstead", "Industry": "Residential Property Management"}