Hardware and Software Technician
4 weeks ago
The IT Support Engineer position at Baillie Martin is a fantastic opportunity to join a forward-thinking and supportive IT team. As a key member of our team, you will be responsible for providing technical support to users, managing incidents and requests, and assisting with hardware and software issues.
Key Responsibilities:
- Provide technical assistance to users via helpdesk software, telephone, email, and desk-side.
- Manage incidents and requests following agreed standards and procedures.
- Assist with hardware, software, network, and communications problems.
Requirements:
- IT Support experience in a relevant environment.
- Hardware and software installation experience/knowledge.
- Self-motivated with an ability to troubleshoot and problem-solve.
- Excellent communication and customer service skills.
Why Choose Us?
- A competitive salary of £33,000 per annum.
- A comprehensive benefits package including pension fund, medical aid/health care, parking, group life assurance, flexitime, and meal allowance/canteen.
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