IT Infrastructure Engineer
3 weeks ago
Baillie Martin is a major local employer and one of the UK & Ireland's leading manufacturers in their specific field. With a long history of innovation and customer satisfaction, we strive to provide exceptional products and services to our customers.
Job Opportunity
We are seeking a skilled IT Support Engineer to join our team based in Craigavon. As a key member of our IT team, you will be responsible for providing technical support to users, managing incidents and requests, and assisting with hardware and software issues.
Key Responsibilities:
- Provide technical assistance to users via helpdesk software, telephone, email, and desk-side.
- Manage incidents and requests following agreed standards and procedures.
- Assist with hardware, software, network, and communications problems.
Requirements:
- IT Support experience in a relevant environment.
- Hardware and software installation experience/knowledge.
- Self-motivated with an ability to troubleshoot and problem-solve.
- Excellent communication and customer service skills.
What We Offer:
- A competitive salary of £33,000 per annum.
- A comprehensive benefits package including pension fund, medical aid/health care, parking, group life assurance, flexitime, and meal allowance/canteen.
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