Technical Customer Support Specialist

2 weeks ago

London, Greater London, United Kingdom Blockchain Works Full time
About Blockchain Works

We are a leading technology company specializing in blockchain solutions. Our mission is to provide innovative and secure solutions for our clients.

Job Summary

We are seeking a highly skilled Technical Customer Support Specialist to join our team. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their technical needs are met and exceeded.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services
  • Stay up-to-date with industry trends and developments
Requirements
  • 1+ year of technical customer support experience in a B2B software environment
  • Strong technical skills and knowledge of software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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