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Account Manager

2 months ago

Liss, Hampshire, United Kingdom Cheeky Rascals Full time £28,000 - £32,000

Job Title: Account Executive / Training Coordinator

Company Overview: Cheeky Rascals is a leading importer of baby equipment, committed to enhancing family experiences through genuinely useful baby kit and exceptional customer service. We distribute our products across the UK and Ireland to both consumers and stores, focusing on quality and practicality to improve family life. As a small, friendly and family-minded organisation, we prioritise a healthy work/life balance and offer flexible working arrangements.

Job Summary: We are seeking an enthusiastic and organised individual to join our team as an Account Executive / Training Coordinator. This role combines responsibilities in national retailer administration, training coordination, and independent account management.

Key Responsibilities:

  • Provide high-quality administrative support to ensure the smooth operation of our trade accounts.
  • Ensure our brand ambassadors possess a deep knowledge of our brands through effective training and development.
  • Assist with onboarding new products into national retailers, ensuring seamless integration and customer satisfaction.
  • Manage your own portfolio of independent retail accounts, nurturing long-lasting relationships and developing new business opportunities.
  • Coordinate internal and external product training programs, delivering training both face-to-face and via video calls.

Requirements:

  • Attention to detail and strong communication and presentation skills are essential.
  • Previous training experience is not necessary, but you must be self-motivated, organised, and capable of working both independently and as part of a team.
  • Ability to travel occasionally within Southern England, attending consumer and trade shows in the UK.
  • Strong analytical skills and attention to detail.
  • Proficiency in Microsoft Excel and familiarity with CRM tools like HubSpot.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • A supportive and dynamic work environment.
  • Lovely office environment.
  • Regular company events.
  • Company pension scheme.
  • On-site parking.
  • Use of pool car for customer visits.
  • Staff discount.