Customer Experience Expert

3 weeks ago


Glasgow, Glasgow City, United Kingdom FOOT LOCKER Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Late Night Team Member at Foot Locker in Glasgow Fort. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and meeting sales targets.

Responsibilities
  • Provide outstanding customer service and resolve any customer complaints or issues promptly and professionally.
  • Maintain high levels of product knowledge and keep up-to-date with new releases and trends.
  • Work effectively as part of a team to achieve sales targets and maintain a positive store environment.
  • Contribute to visual merchandising and store displays to create an engaging shopping experience.
Requirements
  • 0-3 years of retail experience.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
  • Initiates completion of tasks or activities without necessary supervision.
  • Flexible availability - including nights, weekends, and holidays.
Salary and Benefits
  • A competitive salary of £6.17 - £12.92 per hour.
  • 28 days holiday - plus an extra day per year for the first 5 years.
  • Associate discount of between 30 - 50%.
  • Hapi App - offering discounts & prize draws.
  • Employee Assistance Program - Retail Trust.
  • Company Sick Pay scheme.
  • Head Office Internships.
  • Striper Ambassador Programme.
  • Development Opportunities.


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