Data Centre Shift Manager
4 weeks ago
Business Sector: Data Centre Solutions
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm.
Key Responsibilities:- Support contract mobilisation, including implementation of CBRE QHSE and risk management processes and procedures, development and testing of operational procedures, and onboarding and training of engineering staff.
- Ensure that critical facilities within the Data Centres are operating to a high standard.
- Support the Technical Manager and Account Leadership with root cause analysis / post problem review of any technical faults.
- Participate in site scenario / best drill training and ensure systems are updated accordingly.
- Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements.
- Liaise and support in the supervision of our sub-contractors, including pricing and actual works undertaken.
- Support the Account Leadership team with timely planning and delivery of plant and System shutdowns and other long term contractually committed works to meet contract programmes.
- Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices.
- Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating procedures.
- Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
- Support and promote DCS Shield implementation, including CERM Quantum adoption and compliance.
- Support during technical audits as required and directed by line manager.
- Responsibility for own and team technical training requirements and development program, including competency assessments, critical services training and scenario exercises.
- Support the Account Lead to ensure 100% compliance with account training matrix.
- Support the Account Lead to carry out people reviews and talent calibration as required, including input into the account Succession Planning and 6 Box Grid system.
- Build and develop relationships with key business and account stakeholders.
- Contractor Management: Ensure the Account Team adhere to CBRE QHSE and Technical Processes when engaging with Contractors and support the Account Leadership Team to ensure adequate competencies and records are maintained for works completed.
- Previous experience of a service industry role.
- Management skills to maximise the performance of staff working directly for them and others.
- Team working and experience in customer facing situations, good communicator with computer literacy.
- Hold academic passes with at least GCSE Maths and English or equivalent.
- Computer literate, IT Skills to achieve key tasks and give the business a sound reporting base.
- Flexible working with the ability to manage own workloads.
- Customer Service.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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