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Customer Service Ambassador for a Fast-Paced Environment

2 months ago

King's Lynn, Norfolk, United Kingdom McDonald's Full time

Company Overview:


McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We strive to create a safe, respectful, and inclusive workplace, offering quality jobs and opportunities to all.


About the Role:


This Customer Care Assistant position is the face of your restaurant, dealing with customers and ensuring seamless service in customer areas. Key responsibilities include making children feel welcome, handing out balloons, organizing events, catering to specific customer needs, maintaining high standards of cleanliness, and creating a warm atmosphere.


Essential Skills:



  • Friendly, welcoming, courteous, and helpful behavior
  • Effective communication skills: attentive listening, face-to-face verbal communication, and eye contact
  • Able to maintain high energy levels while working efficiently and productively

Benefits Package:


Included benefits are flexible hours, holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.


Salary Information:


We estimate the salary for this position to be around £20,000-£25,000 per annum, depending on location and experience.