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Administrative Support Officer

2 months ago

Lichfield, Staffordshire, United Kingdom Ministry of Justice Full time
Job Summary

We are seeking an experienced and organized Administrative Support Officer to join our team at the Ministry of Justice. As an Administrative Support Officer, you will provide administrative support to the Business Hub, including switchboard duties, post distribution, filing, photocopying, and typing.

Key Responsibilities
  1. Operate the switchboard and ensure all messages are communicated to the appropriate parties.
  2. Receive, open, distribute, and monitor all prisoner mail on a daily basis, adhering to local and national policies.
  3. Receive and distribute all incoming staff mail in a timely manner and coordinate the sending out of prisoner and staff mail.
  4. Send, collect, and distribute faxes to appropriate staff.
  5. Forward mail to establishments for prisoners who have transferred.
  6. Transcribe investigation and hearing tapes in an efficient and accurate manner.
  7. Provide copy typing provision when required.
  8. Keep secure copies of all documentation, either in hard copy or electronic form.
  9. Process Chaplaincy paperwork, including prisoner applications and arranging visits.
  10. Act as a contact point for communications, prioritizing and distributing to the appropriate person or department.
Requirements
  • An ability to fulfill all spoken aspects of the role with confidence through the medium of English.
  • Behaviors such as Developing Self and Others, Communicating and Influencing, Working Together, and Managing a Quality Service.
Working Arrangements

The Ministry of Justice offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.