Contract Logistics Coordinator Role

3 days ago


Dover, Kent, United Kingdom P&O Ferrymasters Full time

P&O Ferrymasters is a leading logistics company operating across Europe and the Northern Mediterranean.

We offer a competitive salary package, with this role expected to attract a salary in the range of £25,000 to £35,000 per annum, dependent on experience.

Job Description:

This role will support the Operations Supervisor in ensuring the continued day-to-day running of customer contracts. As Contract Coordinator, you will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals.

  • Ensure collection and delivery expectations are met in both an effective and efficient manner
  • Raise and manage bookings, keeping key personnel informed of all necessary changes
  • Liaise with Asset and Charter contacts to achieve optimum service
  • Support activities such as customs clearance and standkit change overs
  • Collate information relevant for various KPI's on a weekly and monthly basis and report to line manager
  • Liaise with P&OFM employees at other sites to maximise efficiencies for the customer
  • Daily liaison with Customer personnel in a professional manner
  • Contribute to the development and growth of the operation

You will have previous experience of working in a customer-focused operational role and possess excellent communication skills.

  • Excellent organisational skills, including ability to prioritise and manage own workload
  • An eye for detail and excellent customer service
  • Good IT skills, including MS Word and Excel
  • H&S knowledge and awareness
  • Ability to develop and maintain good working relationships at all levels


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