Administrative Support Specialist
4 days ago
**Job Summary:**
We are seeking a highly skilled and organized individual to join our team as an Administrative Support Specialist. This full-time role is integral to our operations, providing essential support to our housing maintenance team and ensuring smooth communication with local authority housing departments.
**Key Responsibilities:**
- **Answering Calls and Reception Cover:** Handle incoming calls and provide reception cover as needed.
- **System Management:** Utilize our system to manage job requisitions from the housing maintenance team.
- **Liaising with Local Authority Housing Departments:** Maintain effective communication with local authority housing departments to coordinate maintenance activities.
- **Work Order Management:** Oversee and manage work orders, ensuring they are processed and tracked efficiently.
- **Maintenance Coordination:** Coordinate maintenance works based on urgency and availability, ensuring timely completion of tasks.
- **Daily Job Log Updates:** Keep job logs updated daily and ensure all relevant information is accurately recorded.
- **Print Job Logs:** Print off job logs as required for records and reporting.
- **Contractor Liaison:** Communicate and liaise with contractors to schedule and follow up on maintenance tasks.
- **Electronic Diary Management:** Manage electronic diaries to schedule appointments, meetings, and maintenance work.
- **Ad Hoc Administrative Duties:** Provide general administrative support as needed, ensuring the smooth operation of the office.
**Requirements:**
- Strong organizational and multitasking skills.
- Proficiency in using our system or a willingness to learn.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Experience in a similar role within the housing or maintenance sector is preferred.
**What We Offer:**
- A competitive salary based on experience.
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
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