Customer Service Associate

6 days ago


Scunthorpe, North Lincolnshire, United Kingdom Cash Generator Full time

Unlock Your Potential as a Customer Service Associate

Cash Generator, a renowned retail brand, is seeking ambitious individuals to join our Scunthorpe Sales Team as a full-time Customer Service Associate. This exciting opportunity offers a 12-15 month program leading to permanent employment upon successful completion.

About Us

Cash Generator Scunthorpe is part of a network of stores providing an excellent shopping experience to customers across the UK. Our team is dedicated to delivering exceptional customer service and building strong relationships with our community.

Your Role

As a Customer Service Associate, you will be responsible for delivering outstanding customer service, meeting sales targets, and working collaboratively with the sales team to achieve store objectives. You will receive comprehensive training and support to help you succeed in your role.

Key Responsibilities

  1. Provide exceptional customer service, addressing customer queries and concerns promptly and professionally
  2. Meet or exceed sales targets through effective product knowledge and upselling techniques
  3. Work closely with the sales team to achieve store objectives and improve customer satisfaction
  4. Contribute to maintaining a clean and organized store environment

What We Offer

  • A competitive salary: £25,000 - £30,000 per annum, depending on experience
  • A comprehensive training program to develop your skills and knowledge
  • Ongoing support and development opportunities to help you progress in your career
  • A collaborative and dynamic work environment

Requirements

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Demonstrable sales and customer service experience (desirable)
  • Basic numeracy and literacy skills

Benefits

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A supportive and inclusive work environment

Location

The successful candidate will be based at our Scunthorpe store, located in North Lincolnshire.



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