Deputy General Manager

4 weeks ago


York, York City, United Kingdom JSW Recruitment Full time

Role Overview

We're seeking a highly skilled Deputy General Manager - Guest Experience Lead to join our team at JSW Recruitment. As a key member of our resort management team, you'll be responsible for leading and inspiring our holiday experience team to deliver exceptional service to our guests.

Key Responsibilities

  • Lead and develop a large customer-facing team to deliver top-notch service.
  • Manage a P&L, work within budgets, and drive financial success while achieving excellent guest feedback scores.
  • Collaborate with other managers to resolve issues and strategically plan to prevent future challenges.

Requirements

  • Proven track record of leading, coaching, and developing large customer-facing teams.
  • Strategic thinker with experience managing a P&L and driving financial success.
  • Collaborative problem-solver with strong influencing skills.

What We Offer

  • Competitive salary of circa £45/50k, plus bonus.
  • Accommodation provided.
  • Opportunities for career growth and development.

About Us

JSW Recruitment is a leading recruitment agency in the hospitality industry, recognized for its commitment to its teams and guests. We offer a dynamic and supportive work environment, with opportunities for career growth and development.


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