Deputy Manager
1 week ago
About the Role:
As a Deputy Manager at Mappin & Webb, you will be responsible for guiding, mentoring, and developing a team of retail professionals. Your experience in managing performance in a retail environment will be essential in driving sales and delivering exceptional customer service.
Key Responsibilities:
- Lead and motivate a team to achieve sales targets and provide excellent customer service
- Manage performance and provide coaching and development opportunities to team members
- Develop and implement sales strategies to drive business growth
- Ensure a high level of customer satisfaction through effective communication and problem-solving
- Collaborate with other departments to achieve business objectives
Requirements:
- Proven experience in retail management, with a strong track record of driving sales and delivering customer service excellence
- Excellent leadership and communication skills, with the ability to motivate and develop a team
- Commercially aware, with a strong understanding of sales strategies and customer behavior
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and progression
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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