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Deputy Manager

1 month ago

York, York City, United Kingdom Mappin & Webb Full time
Deputy Manager Job Description

About the Role:
As a Deputy Manager at Mappin & Webb, you will be responsible for guiding, mentoring, and developing a team of retail professionals. Your experience in managing performance in a retail environment will be essential in driving sales and delivering exceptional customer service.

Key Responsibilities:
  • Lead and motivate a team to achieve sales targets and provide excellent customer service
  • Manage performance and provide coaching and development opportunities to team members
  • Develop and implement sales strategies to drive business growth
  • Ensure a high level of customer satisfaction through effective communication and problem-solving
  • Collaborate with other departments to achieve business objectives

Requirements:
  • Proven experience in retail management, with a strong track record of driving sales and delivering customer service excellence
  • Excellent leadership and communication skills, with the ability to motivate and develop a team
  • Commercially aware, with a strong understanding of sales strategies and customer behavior
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance