Technical Support Operations Specialist
3 weeks ago
Job Title: Technical Support Operations Specialist
This role involves refining existing workflows, implementing tech-driven solutions, and reducing administrative burdens. The ideal candidate will have strong technical and analytical skills, with proficiency in Microsoft Office, Google Workspace, and knowledge of automation/AI tools.
Key Responsibilities:
- Workflow Optimization: Collaborate with team members to refine existing workflows and suggest improvements, with a focus on automation and efficiency.
- Data Management: Support data entry and database management, ensuring accurate and up-to-date records of artist profiles, schedules, and client engagements.
- Tech Solutions: Research and recommend software tools that can streamline operations, automate repetitive tasks, and reduce administrative burdens.
- Process Documentation: Document and update current workflows and tech implementations to maintain clear, accessible records for team use.
- Troubleshooting: Assist team members with tech-related issues and act as the first line of support for technical inquiries.
- Report Generation: Compile regular reports on workflow metrics and identify areas for further improvement.
Required Skills and Qualifications:
- Bachelor's degree (or in final year of study) in Information Technology, Computer Science, Business Information Systems, or related field.
- Strong technical and analytical skills, with proficiency in Microsoft Office, Google Workspace, and knowledge of automation/AI tools.
- Excellent organisational skills and attention to detail, with an ability to manage multiple tasks effectively.
- Strong communication skills, with the ability to work effectively in a team and independently.
- Interest in the fashion and creative industries is a plus.
About Bene Studio:
Bene Studio is a global multi-disciplinary company that specialises in strategic artist and project management, art buying and creative direction for notable creatives within fashion, art and beauty.
The bespoke studio was founded in 2022 (and primarily operates out of London and Paris) by seasoned fashion industry duo, Eliza Murray and Roberta Pinna.
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