Global Customer Insights Manager, Customer Experience and Business Expertise

The Insights Family is seeking a seasoned Customer Success Manager to lead the onboarding process for new clients, develop and maintain strong relationships with key stakeholders, and drive the adoption of our features and functionalities. The ideal candidate will have three plus years' experience in a client-facing role, managing and leading a group of...

About the Role:We are seeking a Senior Insight Manager to join our Customer Insights team, which is part of the global Customer Experience function supporting both our UK and US businesses. As a Senior Insight Manager, you will be responsible for taking on the strategic leadership and practical management of complex Insight Programmes, from identifying...

Unlock the power of data to drive business growth as a Strategic Data Insights Manager in our Global Customer Experience team.About the RoleWe are seeking an experienced professional to join our team and take ownership of our global reporting capability linked to CRM initiatives and CIX programmes. This is a key programme designed to provide actionable...

Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...

As a senior analyst at TUI, you will lead business value through analytical projects and drive key strategic decisions.About the RoleYou will deliver cutting-edge analytically driven customer insights to stakeholders across all countries.You will manage the generation of meaningful insights from internal and external customer data.You will create ongoing...

Job Title: Strategic Insights Manager for Customer Experience and Business TrendsAt Amazon UK Services Ltd., we're looking for a skilled Strategic Insights Manager to join our Customer Experience and Business Trends team. As a key member of our organization, you'll play a crucial role in driving strategic decisions that impact the experience of millions of...

The Global Search Company is seeking a highly skilled Customer Experience Research Manager to join our team. As a key member of our organization, you will be responsible for providing detailed customer and market insight based on complex data sets.We are looking for an experienced professional who can propose effective research methodologies, commission...

Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

About the RoleWe are seeking a Senior Global Customer Insights Specialist to join our team at TUI. As a key member of our Global Customer Experience team, you will be responsible for delivering cutting-edge analytically driven customer insights to stakeholders across all countries to drive key strategic and investment decisions across the business.Through...

Job SummaryVMA Direct has partnered with a global travel-tech company to expand its customer marketing function. We are seeking a candidate who is passionate about technology in the travel sphere and data-centric marketing. The ideal candidate will be present in the office 3 days a week to collaborate with the marketing and sales functions.Key...

Customer Experience ManagerLondon Business School is seeking a Customer Experience Manager to join its Estates and Campus Services department. The successful candidate will be responsible for delivering a world-class experience to stakeholders, ensuring consistent service standards, and providing information to customers about the campus and its...

The RoleLondon Business School is seeking a Customer Experience Manager to join our Estates and Campus Services department. As a key member of our team, you will be responsible for delivering a world-class experience to our diverse stakeholders. Your primary focus will be on ensuring the consistent delivery of high-quality services, prioritizing events and...

The RoleLondon Business School is seeking a Duty Manager – Customer Experience to join our Estates and Campus Services department on a permanent basis. As a key member of our team, you will be responsible for ensuring the consistent delivery of a world-class experience to our stakeholders.Main ResponsibilitiesPrioritize events and activities on campus...

Job DescriptionWe are seeking a highly skilled Customer Experience Manager to join our team at London Business School. As a key member of our Estates and Campus Services department, you will be responsible for delivering a world-class experience to our customers and stakeholders.Key Responsibilities:Prioritize events and activities on campus using the...

Senior Customer Journey Insights ManagerAmazon is seeking a Senior Customer Journey Insights Manager to join a truly global team, focused on improving the customer experience across all Amazon products and services.We use customer research (both qualitative and quantitative) to understand how people use online services (e.g., shopping, digital video...

Customer Insights Team, Part of the Global Customer Experience FunctionAs a Senior Insights Manager at Simply Business, you’ll be instrumental in driving our customer-centric strategy, leveraging your expertise in advanced quantitative and qualitative research and project management to deliver actionable insights that inform business decisions.Key...

Job SummaryWe are seeking an experienced Product Manager to lead the development of customer experiences for Payments on online and in-app platforms, in support of the Payment Product Strategy. The successful candidate will be responsible for managing the product management process from discovery to launch and optimization, coordinating with stakeholders, UX...

About Warner Bros. DiscoveryWarner Bros. Discovery is a world-renowned media company, bringing to life iconic characters and beloved brands through its vast portfolio of content.Job Title: Global Customer Experience DirectorKey Responsibilities:Lead the development and evolution of global customer experience (CX) team processes, including launch readiness...

The RoleLondon Business School is seeking a Customer Experience Manager to join our Estates and Campus Services department. As a key member of our team, you will be responsible for delivering a world-class experience to our stakeholders. Your primary focus will be on ensuring the consistent delivery of high-quality services, prioritizing events and...

The RoleLondon Business School is seeking a Duty Manager – Customer Experience to join its Estates and Campus Services department on a permanent basis. This role is responsible for ensuring the consistent delivery of a world-class experience to various stakeholders at the School.Main ResponsibilitiesPrioritize events and activities on campus using the...