Executive Coffee Team Lead

3 weeks ago


London, Greater London, United Kingdom Allpress Espresso Full time

We are seeking an exceptional Executive Coffee Team Lead to join our Allpress Espresso team in the Redchurch Cafe.

About Us

At Allpress, we have been roasting specialty coffee for over 30 years. From humble beginnings as a small coffee cart in Auckland, NZ, we have evolved into a sophisticated brand that stands for flavour and service. Our commitment to delivering great tasting coffee, flavour, and service is unwavering, and we strive to create a consistent and distinctive customer experience that is unique to the Allpress brand.

We value diversity and flexible working, and we believe that by embracing these values, we can build inclusive teams who represent people from all groups in society, creating a safe environment where everyone feels valued, respected, and engaged.

The Role

This role offers a fantastic opportunity for a passionate and dedicated individual to take on a leadership position within our team. As an Executive Coffee Team Lead, you will be responsible for promoting and selling our coffee and retail products, ensuring the space is vibrant and inviting, and maintaining high standards of service.

  • You will lead by example, demonstrating exceptional customer service skills and supporting the team to deliver outstanding coffee experiences.
  • You will maintain a keen eye for detail, ensuring that our displays are always looking their best and that our H&S standards are met.
  • You will run the cafe with ease, taking charge while the Cafe Manager is absent and ensuring a seamless experience for our customers.
  • You will be responsible for preparation of outstanding coffee, understanding our order process, and maintaining stock levels.
Key Responsibilities
  1. Maintain high standards of service, ensuring exceptional customer experiences.
  2. Lead by example, demonstrating excellent communication and teamwork skills.
  3. Develop and implement strategies to promote and sell our coffee and retail products.
  4. Ensure the space is vibrant and inviting, meeting our brand standards.
  5. Maintain accurate records of sales, inventory, and customer feedback.
Benefits

As a member of our team, you can expect:

  • A competitive salary, estimated at £25,000 - £35,000 per annum, depending on experience.
  • Free coffee and tea in all our cafes, plus a bag to take home every week.
  • Fully paid access to Wellhub, an employee assistance programme.
  • Personal leave day allowance and good work-life balance.
  • Access to LinkedIn Learning and a transparent company culture.
  • A Living Wage employer and opportunities for career growth.


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