Concession Manager, Luxury Fashion Retail

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mulberry England Full time
About the Role

We are seeking an experienced Concession Manager to lead our store team and drive sales growth in our luxury fashion retail environment.

Key Responsibilities
  • Create a high-performing team that embodies our values of Be Bold, Be Open, Be Responsible, and Be Imaginative.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Drive operational excellence, ensuring respect and consideration for people, product, and the environment.
  • Contribute to decreasing Mulberry's carbon footprint and promoting a greener, more sustainable future.
  • Promote equity, empathy, and understanding within our internal and external communities.
What We Offer
  • Competitive basic salary and bonus.
  • Product allowance and enviable staff discount.
  • Extra day off for your birthday and pension contributions.
  • Training and development opportunities, including full access to LinkedIn Learning.
  • Two community days per year.
Requirements
  • Experience as a leader in luxury fashion retail.
  • Passion for people, customer experience, and learning and development.
  • Ability to drive creativity, collaboration, and operational excellence.
  • Commitment to our values and a desire to make a positive impact.


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