IT Service Delivery Coordinator

1 day ago


Leicester, Leicester, United Kingdom Austin Fraser Full time

Austin Fraser is looking for a skilled IT Service Delivery Coordinator to join their IT service team in Leicester, UK. This permanent role offers an opportunity to enhance service operations and ensure customer satisfaction.

You will be responsible for providing technical support to end-users, following established processes, and maintaining clear communication with stakeholders. Strong knowledge of ITIL or similar ITSM frameworks, familiarity with KPIs, SLAs, and reporting tools, and excellent verbal and written communication skills are essential for this role.

We offer a competitive salary of £27,000 base, plus excellent benefits, including comprehensive healthcare packages and additional employee benefits. You will have access to ongoing training and career growth opportunities, and contribute to improving service desk operations and enhancing service quality.

Key Responsibilities:

  • Provide technical support to end-users, ensuring issues are resolved efficiently and effectively.
  • Follow established processes to ensure service quality and user satisfaction.
  • Maintain clear communication with stakeholders regarding service performance and any issue escalations.
  • Assist in user onboarding and provide guidance to promote self-service and reduce recurring issues.
  • Contribute to improving service desk operations and enhancing service quality.


  • Leicester, Leicester, United Kingdom CV-Library Full time

    Job Overview: We are currently seeking a skilled Service Delivery Coordinator to join our customer contact centre team in Leicester. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the development of our team members.Estimated Salary: £32,000 - £35,000 per annumKey Responsibilities:Lead and...


  • Leicester, Leicester, United Kingdom Adullam Homes Full time £23,985

    **Job Summary**We are seeking a highly motivated and experienced **Service Coordinator** to join our team at Adullam Homes Housing Association Ltd.This is an excellent opportunity to make a real difference in the lives of vulnerable individuals and households.**Key Responsibilities:**Develop and deliver support plans that meet the unique needs of each...


  • Leicester, Leicester, United Kingdom Service Care Solutions Ltd Full time

    Kitchen Operations CoordinatorWe require an experienced Kitchen Operations Coordinator to join our team. The successful candidate will be responsible for managing kitchen operations, ensuring seamless food production and delivery.Main Responsibilities:Coordinate kitchen activities, including meal planning, preparation, and delivery.Lead and manage a team of...


  • Leicester, Leicester, United Kingdom Severn Trent Water Full time

    About the Role:We are seeking a skilled Site Delivery Coordinator to join our Network Construction Team in the Midlands region. This is an exciting opportunity to be part of our team's transformation and contribute to the successful completion of large-scale Mains renewal schemes.The ideal candidate will have experience in logistics, with a background in...


  • Leicester, Leicester, United Kingdom This is an IT support group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team in the Specialist Pneumonia Intervention Nurse (SPIN) Service.The successful candidate will be responsible for coordinating the day-to-day administration of the service, including clinics and specialist database use.With strong communication skills...


  • Leicester, Leicester, United Kingdom Jacob Thomas Associates Full time

    Delivery Route Coordinator PositionWe are currently seeking an experienced Delivery Route Coordinator to join our team on a 2nd shift schedule. In this role, you will be responsible for navigating local delivery routes, managing paperwork, and contributing to the overall efficiency of our warehouse operations.The successful candidate will have a proven track...


  • Leicester, Leicester, United Kingdom Transformation Unit Full time

    Job Title: Pharmacy Service Delivery ManagerWe are looking for a highly motivated pharmacy technician to join our team at University Hospitals of Leicester NHS Trust. As a Pharmacy Service Delivery Manager, you will be responsible for delivering excellent patient care in cardiorespiratory inpatient services at Glenfield Hospital.Your key responsibilities...


  • Leicester, Leicester, United Kingdom Service Care Solutions Ltd Full time

    We are seeking a highly skilled Practice Administrator and Reception Coordinator to join our team in Leicester. This is an exciting opportunity to work in a dynamic and supportive environment, providing comprehensive administrative and reception support to our clinical teams.We offer a competitive salary of £26,500 per annum, plus benefits, to the...


  • Leicester, Leicester, United Kingdom Brook Street Social Care Full time

    Job Title: Youth Services CoordinatorLocation: LeicesterSalary: £23,000 - £26,000 per annumAbout the RoleWe are seeking a skilled Youth Services Coordinator to join our team. The successful candidate will be responsible for coordinating care and support services for children and young people in a residential setting.Key Responsibilities:Coordinate care and...


  • Leicester, Leicester, United Kingdom Adullam Homes Full time

    Job OverviewWe are seeking a Housing Services Coordinator to join our team at Adullam Homes Housing Association Ltd.The successful candidate will be based in Leicester and will be responsible for delivering a customer-focused service, ensuring fair access to housing services and effective management of tenancies.The role involves coordinating tenancy...


  • Leicester, Leicester, United Kingdom 4Recruitment Services Full time

    **Job Overview:** Housing Services CoordinatorWe are seeking a Housing Services Coordinator to join our team at 4Recruitment Services. As a Housing Services Coordinator, you will be responsible for providing a housing management function for retirement living services. This includes monitoring PIR systems, conducting Health & Safety checks, and dealing with...


  • Leicester, Leicester, United Kingdom A.D.S Construction Personnel Ltd Full time

    A.D.S Construction Personnel Ltd is seeking a Building Services Coordinator to join their team in Leicester. The role offers an exciting opportunity for a motivated and organized individual to work with an award-winning civil engineering and building company.Job SummaryThe successful candidate will be responsible for coordinating building services, including...


  • Leicester, Leicester, United Kingdom Service Care Solutions Full time

    We are looking for a highly organized and efficient School Meals Coordinator to join our team at Service Care Solutions. In this role, you will be responsible for coordinating the logistics of food production and service, including receiving meal numbers, checking special dietary requirements, and planning the preparation of meals.You will also be...


  • Leicester, Leicester, United Kingdom Adullam Homes Full time

    Housing Services CoordinatorWe are seeking a Housing Services Coordinator to join our team at Adullam Homes in Leicester. The successful candidate will be responsible for co-ordinating tenancy management and rent collection, ensuring that all housing management income is collected effectively.This role is a key post contributing to the delivery of Adullam's...


  • Leicester, Leicester, United Kingdom Ascot Lloyd group Full time

    Job Title: Financial Services CoordinatorJob SummaryAscot Lloyd Group seeks an experienced Financial Services Coordinator to provide high-level support to our Financial Advisers and IFA Administrators. This role involves coordinating the preparation of client suitability reports, conducting research, and maintaining accurate records.We offer a competitive...


  • Leicester, Leicester, United Kingdom Niyaa People Full time

    We are looking for a Residential Service Coordinator to lead our team in delivering high-quality services to individuals transitioning from homelessness. This role offers a challenging yet rewarding opportunity to make a positive impact on people's lives.About the PositionThe successful candidate will oversee the daily operations of our accommodation-based...


  • Leicester, Leicester, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Catering Service CoordinatorWe are seeking a highly motivated Catering Service Coordinator to join our team in Leicester, United Kingdom. This is a fantastic opportunity to work in a fast-paced kitchen environment and support the delivery of high-quality food service.Key Responsibilities:Assist with food preparation and serving to customers.Maintain...


  • Leicester, Leicester, United Kingdom Service Care Solutions Ltd Full time

    School Meal Coordinator Job Description:We are seeking a highly organized and communicative individual to join our team as a School Meal Coordinator. In this role, you will be responsible for coordinating the preparation, cooking, and serving of school meals, working closely with a team of chefs and kitchen staff.Responsibilities:Coordinating the...


  • Leicester, Leicester, United Kingdom Leaders In Care Recruitment Ltd Full time

    About the ServiceWe are proud to offer a Supported Living Services Coordinator role in our new supported accommodation service for 16-18 year olds in Leicester. This is an exciting opportunity for someone passionate about creating a safe and supportive environment for young people to thrive.Key ResponsibilitiesTo coordinate and deliver high-quality care and...


  • Leicester, Leicester, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Information Governance CoordinatorServicing Care Solutions Ltd is seeking an experienced Information Governance Coordinator to join their team in Leicestershire. The successful candidate will be responsible for safeguarding community data and ensuring compliance with legislation.Key Responsibilities:Compliance Management: Manage compliance with...