Technical Assistance Provider
3 weeks ago
We are looking for a skilled IT Support Technician to join our client's team in Manchester, UK. The successful candidate will be responsible for providing technical assistance and support to employees within the organization.
Key Responsibilities:
- Troubleshoot hardware and software issues and resolve network and connectivity problems.
- Assist with the setup and installation of new computer systems, software, and peripherals.
- Maintain an inventory of IT equipment and software licenses.
- Provide technical guidance and support to end-users on the use of computer systems and software.
- Collaborate with IT team members to identify and resolve complex technical issues.
Qualifications and Experience:
- A-level (or equivalent) in Computer Science, Information Technology, or a related field.
- 1-3 years of experience in a technical support role.
- Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and other common software applications.
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