Credit Risk Specialist

1 day ago


Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full time

About the Role


We are seeking a skilled Credit Risk Specialist to join our team at Gatehouse Bank plc in Milton Keynes.



Job Purpose


This role involves providing support to customers experiencing difficulties paying their home or buy-to-let finance. You will be responsible for handling customer cases, monitoring payments, and liaising with third parties. Your main objective will be to ensure regulatory requirements and an effective customer journey are achieved.



About Us


Gatehouse Bank is a challenger bank founded in 2007. We operate in accordance with Shariah principles and have offices in London, Milton Keynes, and Wilmslow. Our unique approach focuses on stability, transparency, and risk management.



Your Key Responsibilities



  • Develop and maintain a working knowledge of policies, procedures, and systems.
  • Monitor customer cases where payments are not being made as per the Terms and Conditions of the finance.
  • Liaise with third parties to resolve queries and complaints efficiently.
  • Adhere to the risk framework, identifying and escalating any issues as they arise.
  • Perform other duties commensurate with the grade and level of responsibility of this post.


Requirements


To succeed in this role, you should possess:



  • Banking experience, particularly in mortgages and arrears handling.
  • Flexibility and adaptability in a dynamic environment.


What We Offer


Gatehouse Bank offers a competitive salary, pension plan, private medical insurance, dental cover, income protection, life assurance, and employee referral bonus. As an equal opportunities employer, we welcome applications from suitably qualified candidates regardless of their background.



Salary Details


The estimated annual salary for this position is around £40,000, depending on experience.



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