Credit Collection Specialist

1 month ago


Milton Keynes, Milton Keynes, United Kingdom BSI Companies Full time

At BSI Companies, we're looking for a skilled Credit Collection Specialist to join our team in Milton Keynes. As a key member of our finance team, you'll play a crucial role in ensuring the smooth operation of our cash flow and credit management processes.

About the Role

This is an exciting opportunity for someone with experience in credit control to take on a new challenge and make a real impact at BSI. You'll work closely with our Credit Manager to ensure that all debts are chased promptly, minimizing bad debt and maintaining a healthy cash flow position.

You'll be responsible for managing your own ledger, covering all accounts, including designated key accounts, to ensure complete coverage of the sales ledgers. This will involve working closely with our queries team to resolve customer queries promptly, while protecting our interests and providing excellent customer service.

Main Responsibilities

  • Chase debts promptly to minimize bad debt and maintain a healthy cash flow position
  • Manage your own ledger, covering all accounts, including designated key accounts
  • Work closely with the queries team to resolve customer queries promptly
  • Liaise with the Credit Manager to ensure collections procedures are adhered to and non-paying clients are escalated
  • Contribute to a rota basis to credit check clients and deal with incoming queries to the credit control email box
  • Process credit card payments and compile paperwork for sales ledger refunds
  • Reduce open credits on sales ledger

Requirements

  • Previous experience in a credit control environment is essential
  • Sound working knowledge of computer systems is required
  • Intermediate-level Excel skills are necessary
  • Working knowledge of SAP is an advantage
  • A flexible and proactive approach to work is a must

What We Offer

We offer a competitive total reward package, a dynamic and international work environment, flexible working hours, ongoing training and development opportunities, and a commitment to diversity and inclusion.



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