Technical Documentation Specialist

3 weeks ago


Borehamwood, Hertfordshire, United Kingdom Addition+ Full time

Job Title: Technical Documentation Specialist

We are seeking an experienced Technical Documentation Specialist to join our team at Addition+. This is a unique opportunity to work with a leading insurance company, creating and maintaining technical documentation for Polaris Library Management Systems.

Main Responsibilities:

  • Develop, write, and maintain user manuals and training guides for Polaris Library Management Systems.
  • Collaborate with developers, product managers, and subject matter experts to ensure accuracy and clarity of documentation.
  • Create and update online help resources and FAQs for end-users.
  • Simplify complex information into user-friendly language for various audiences.
  • Conduct usability testing of documentation and gather feedback for continuous improvement.

Requirements:

  • Proven experience as a technical writer, preferably with expertise in Polaris.
  • Excellent written and verbal communication skills.
  • Strong organisational and time-management skills to handle multiple projects simultaneously.
  • Familiarity with libraries, metadata standards, or related fields is an advantage.

Benefits:

  • A competitive salary of £50,000 per annum.
  • A dynamic work environment that encourages growth and development.


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