Account Support Representative

4 weeks ago


Wilmslow, Cheshire East, United Kingdom NEC Software Solutions Full time

Role Overview


NEC Software Solutions is seeking a highly motivated and experienced Account Support Executive to join our internal sales team. As an Account Support Executive, you will be responsible for developing effective relationships with our valued customer base, identifying and closing opportunities for NEC software and solutions, and ensuring the annual team target is hit.



  • Key Responsibilities:
  • Develop and maintain strong relationships with existing customers to understand their needs and identify opportunities for growth.
  • Work closely with the sales team to develop and implement sales strategies to achieve team targets.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Collaborate with internal stakeholders to ensure seamless delivery of NEC software and solutions to customers.
  • Stay up-to-date with industry trends and competitor activity to ensure NEC remains competitive in the market.
  • Attend and participate in internal and external meetings as directed.

Requirements


We are looking for a highly organized and driven individual with a proven track record in sales and customer support. The ideal candidate will have:



  • Previous sales experience gained in a target-driven environment.
  • Demonstrable organizational skills, including experience with CRM systems.
  • Excellent communication and interpersonal skills, including experience with Microsoft 365.
  • A strong understanding of the software industry and NEC's products and services.
  • The ability to work in a fast-paced environment and meet deadlines.

What We Offer


As an Account Support Executive at NEC Software Solutions, you can expect a competitive salary, excellent benefits package, and opportunities for career growth and development. We pride ourselves on offering an inclusive and supportive work environment, where you can thrive and make a real difference.


About Us


NEC Software Solutions is a leading provider of software solutions to the public sector, working with governments, hospitals, police forces, and local authorities to improve public services. We are committed to making a positive impact on society and are proud to be an equal opportunities employer.


How to Apply


If you are a motivated and experienced sales professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [email address]. We look forward to hearing from you



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