Contact Centre Advisor

20 hours ago


Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT Full time

Are you looking for a new challenge as a Contact Centre Advisor? Do you have a passion for delivering exceptional customer service? We are seeking a skilled and motivated individual to join our team at Match Recruitment in Northampton.

Job Overview

In this role, you will be working in a medium-sized contact centre with a small team of advisors, providing customer service to our clients. You will be responsible for handling customer inquiries, resolving issues, and providing solutions.

We offer a competitive salary of £23,795.20 per annum (£11.44 per hour), plus opportunities for career progression within the company. Our ideal candidate will possess strong communication and problem-solving skills, with the ability to work well under pressure.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide solutions and alternatives to meet customer needs
  • Work collaboratively with the team to achieve sales and service targets
  • Participate in ongoing training and development to improve skills and knowledge

If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.



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