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Team Development Specialist

2 months ago


Cardiff, Cardiff, United Kingdom Watches of Switzerland Full time

About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our team at Watches of Switzerland Group. As a Deputy Manager, you will play a key role in guiding, mentoring, and developing a high-performing team to deliver exceptional client experiences.

Key Responsibilities

  • Lead and manage a team of retail professionals to achieve sales targets and provide exceptional client service
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with senior management to achieve business objectives and implement company-wide initiatives
  • Recruit, train, and develop team members to ensure they have the skills and knowledge required to excel in their roles
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment

About Us

Watches of Switzerland Group is a leading luxury watch retailer with a rich history dating back to 1924. We are committed to providing our clients with an exceptional client experience, and our team is passionate about delivering outstanding service and expertise.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and advancement
  • A dynamic and supportive work environment
  • Access to leading-edge technology and training programs
  • A generous discount scheme and employee assistance program

Requirements

  • Proven track record in retail management, ideally in a luxury environment
  • Commercially aware with an entrepreneurial approach
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills

Language

English (en-US)