Technical Support Professional

2 weeks ago


Bristol, Bristol, United Kingdom ZipRecruiter Full time

This Field Support Specialist role at SEKO offers a unique opportunity to join a growing company and contribute to its success by providing exceptional customer service and technical support.

You will be responsible for troubleshooting and diagnosing the repair of SEKO pumps and dosing systems using manuals, schematics, wiring diagrams, and assorted tools over the phone, as well as providing installation and technical support for customers and service companies.

With a strong background in mechanical principles, electrical or plumbing knowledge, and good computer skills, you will be able to update manuals, perform on-site installations of industrial laundry systems, and maintain the highest level of customer satisfaction and customer relations.

This role comes with a competitive base salary of $65,000 - $85,000 per year, depending on experience, plus a bonus structure and benefits, including top-tier health insurance, 401(k) Safe Harbor, two weeks' vacation, one week sick leave, ten paid holidays, an employee assistance program, and more.



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