Administrative Manager
3 weeks ago
We are seeking an experienced Administrative Manager to oversee our Planning & Admin team, supporting the Asset Management & Improvement services. The successful candidate will lead a team of coordinators, ensuring all tasks are completed according to the Council's processes and service standards.
You will play a pivotal role in planning and delivering high-quality administrative support, managing compliance and wider property processes, and ensuring effective coordination and communication with contractors, internal teams, and the public.
Key Responsibilities:
- Lead, manage, and develop a team to ensure all administrative and planning tasks are completed in a timely, efficient, and customer-focused manner.
- Supervise and allocate work to employees/contractors for tenanted and void properties, ensuring KPIs and deadlines are met.
- Ensure adherence to all relevant procedures, financial records, and procurement systems. Facilitate regular performance meetings with contractors and implement corrective actions as necessary.
- Oversee administrative functions, including monitoring compliance performance statistics, processing invoices, and coordinating responses to customer complaints and enquiries.
- Manage out-of-hours services, insurance claims, fire safety protocols, and other relevant work.
- Prepare reports and documentation for senior management, and participate in tenant and scrutiny panels when required.
- Support the induction and training of new staff, ensuring effective performance management within the team.
Required Skills and Qualifications:
- Numeracy and Literacy Level 2 qualification or equivalent as a minimum.
- Must be willing to undertake Level 3 in Management.
- Must be willing to undertake any Management training as necessary identified for the post.
Estimated Salary: £45,000 - £55,000 per annum
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