Experienced Poker Dealer

2 months ago

London, Greater London, United Kingdom Grosvenor Casinos Full time

About Us

Grosvenor Casinos is a leading gaming and entertainment company that offers a unique and exciting experience for its customers. Our venues are designed to provide a safe and welcoming environment for people to relax, socialize, and enjoy a range of games and activities.

Job Summary

We are seeking an experienced and skilled Poker Dealer to join our team at Grosvenor Casino, London Bayswater. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and ensuring a memorable guest experience.

Key Responsibilities

  • Welcome customers warmly into the business and provide a high level of customer service.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Work with colleagues to provide efficient and dynamic service, delivering an excellent quality experience by evaluating individual needs and acting upon this information.
  • Communicate effectively with colleagues and card room supervisor, creating an environment of community and fun.
  • Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game.
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game.
  • Maintain the security of the game, cash, and assets, ensuring proactive compliance with all regulation, particularly for licensing conditions, and safer gambling.

Requirements

  • Experience in dealing poker games and a strong understanding of the rules and regulations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Able to work in a fast-paced environment and maintain a high level of concentration and attention to detail.
  • Ability to adapt to changing situations and priorities, with a flexible and proactive approach.
  • Strong technical skills, including dealing, chips skills, and bet calculation.

What We Offer

  • A competitive salary and benefits package, recognizing your hard work and dedication.
  • A comprehensive induction program, designed to familiarize you with our Grosvenor values and culture.
  • Opportunities for learning and growth, with the guidance of experienced industry professionals.
  • A supportive and nurturing work environment, with a focus on people and community.
  • A high-performing culture, where you can work, win, and grow together with your team.

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