Sales and Marketing Support Technician

7 days ago


Telford, Telford and Wrekin, United Kingdom The Heico Companies LLC Full time

About the Job

The Heico Companies LLC is seeking a skilled Sales and Marketing Support Technician to join our team. This role requires the ability to work in a fast-paced environment and travel frequently, both domestically and internationally.

About the Role

This position involves providing technical support and service to customers, promoting the sale of Bartell product and services, and assisting in Marketing and R&D trials.

Key Responsibilities

  1. Provide technical support and service to our Customers.
  2. Promote the sale of Bartell product and services to our Customers.
  3. Provide Sales and Marketing personnel with technical assistance as required.
  4. Assist in Marketing and R&D trials.
  5. Provide feedback to Sales, Marketing and RPG departments through visit reports.
  6. Assist with Sales and Marketing promotional activities as required.

Requirements

  • Bachelors degree or equivalent experience.
  • Strong understanding of engineering drawings, hands-on industrial machinery, excellent communication and interpersonal skills.
  • Intermediate computer skills including a good working knowledge of Microsoft Word, Excel, and AutoCAD.
  • Fluency in English.
  • Ability to oversee and lead equipment startup and oversee the commissioning process for projects on a frequent basis.
  • Adhere to programs and activities that are in full compliance with all related Heico Safety Standards.
  • Ability to react quickly to customer problems and complaints in a professional and courteous manner.
  • Ability to travel and work odd hours including frequent foreign and domestic travel.

What We Offer

A competitive salary range of $60,000 - $100,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.



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