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Equipment Coordinator

2 months ago


Wembley, United Kingdom The Hireman Full time
About The Hireman

We are an independent tool hire company providing construction equipment services to professional contractors working in London and the Home Counties.

Job Title: Collections Controller

We are looking for an experienced customer service desk professional from a tool, plant, access, or any other equipment hire background, who wants to develop their career and help us grow our business.

Key Responsibilities:
  • Manage and coordinate the hiring process, ensuring timely delivery and return of equipment
  • Maintain accurate records and provide exceptional customer service to our clients
  • Process orders on our computer system and perform general administration tasks
  • Monitor stock levels and organize equipment transfers from other depots
  • Order equipment with suppliers and research new items
  • Organize deliveries and collections into driver schedules/runs
What We Offer:
  • Salary starting from £29,000 per annum, negotiable based on experience
  • Monthly bonus scheme
  • Health cash plan
  • An enhanced contributory workplace pension scheme
  • 28 days' annual leave, including bank holidays, rising to 33 days after five full years' service
  • Working hours of 7.30am – 5pm, Monday to Friday
  • Company workwear, including PPE
  • Fresh fruit, snacks, and drinks in the depot
  • Free equipment loans and staff discount on purchases
  • Staff voucher schemes, such as cycle to work and eye tests
  • Regular social events including annual summer and Christmas parties
  • A turkey at Christmas (or other seasonal gift)