IT Infrastructure Support Analyst

2 days ago


Coventry, Coventry, United Kingdom NHS Full time
About the Position

The University Hospitals Coventry and Warwickshire NHS Trust invites applications for the position of IT Infrastructure Support Analyst. As a key member of our ICT Department, you will be responsible for delivering high-quality technical support services to our users.

Key Responsibilities:

  • Provide end-user hardware and software support using ITIL framework incident, change, request, and problem management
  • Undertake acceptance testing, software loading, configuration, and troubleshooting of desktop end-user ICT equipment
  • Install and commission ICT equipment in user work areas, including basic familiarization with equipment

Competitive Salary and Benefits: The estimated salary for this position is £30,000 - £45,000 per annum, depending on experience. Our comprehensive benefits package includes life insurance, disability insurance, and flexible work arrangements.


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