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Employment Guidance Specialist
2 months ago
We are seeking a highly skilled and motivated Employment Advisor to join our team at Coyne Recruitment. As an Employment Advisor, you will play a vital role in supporting unemployed individuals to achieve their career goals and progress into employment, training, and education.
Key Responsibilities- Co-ordinate and deliver advice, guidance, and training interventions to meet the needs of unemployed individuals.
- Operate referral and liaison procedures with other agencies, including JCP, local referral partners, colleges, employers, training providers, and recruitment agencies.
- Establish and deliver one-to-one and group activities as part of customer interventions, including initial assessments, inductions, job search sessions, and follow-up appointments.
- Deliver one-to-one intervention at induction and assessment, and subsequent follow-up appointments, ensuring high levels of data security and customer engagement.
- Identify individual learning needs, break down barriers, and provide support to customers to access computers and job search resources.
- Record discussions and training sessions, and provide regular interaction with customers through face-to-face, telephone, email, and text communication.
- Enable customers to access training and other interventions, and provide individual support to help them achieve their career goals.
- Ability to work as part of a team to deliver high-quality services to customers.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Ability to maintain high levels of data security and confidentiality.
- Knowledge of employment and training services, including referral procedures and liaison with other agencies.
