Operations and Customer Services Lead

4 weeks ago


Norwich, Norfolk, United Kingdom COREcruitment Ltd Full time

We are looking for a highly motivated and experienced Operations and Customer Services Lead to join our team at COREcruitment Ltd. This role offers the opportunity to work with a beautiful heritage venue in Norfolk, welcoming thousands of visitors each year.

The ideal candidate will have a proven track record of managing large, customer-facing operations, preferably from a heritage background. They will be responsible for leading and inspiring teams, driving strategic planning, and managing budgets to achieve business objectives.

Responsibilities:

  • Lead teams to deliver exceptional customer experiences
  • Drive operational efficiency and cost savings
  • Manage budgets and monitor KPIs to drive revenue growth
  • Maintain high standards of facilities and visitor areas
  • Build strong relationships with internal and external stakeholders

About the Salary:

  • £65,000 per annum


  • Norwich, Norfolk, United Kingdom CCR RECRUITMENT SERVICES LTD Full time

    Job TitleCustomer Service Team LeadAbout the RoleThis is an exciting opportunity to lead a team of customer service professionals in delivering exceptional service experiences.The successful candidate will be responsible for leading, motivating and developing a team to achieve excellent customer satisfaction scores, while also driving business growth through...


  • Norwich, Norfolk, United Kingdom Bennett and Game Recruitment LTD Full time

    Sales Order Processor / Account Executive wanted for a leading packaging manufacturer in Norwich.About UsBennett and Game Recruitment LTD is a well-established recruitment agency specialising in placing candidates in top packaging companies.We are currently seeking an experienced Sales Order Processor / Account Executive to join our client's team.The ideal...


  • Norwich, Norfolk, United Kingdom Austin Fraser Full time

    We are seeking an experienced and motivated professional to join our team as an Audit and Compliance Administrator.In this role, you will work closely with the audit and enforcement team to ensure efficient operations and maintain high standards of customer service.Responsibilities:Enter income data into spreadsheets, accurately recording financial...


  • Norwich, Norfolk, United Kingdom Bennett and Game Recruitment LTD Full time

    Job OverviewBennett and Game Recruitment LTD is seeking a Customer Service Representative to join our team in Norwich. As a key member of our sales team, you will be responsible for handling customer inquiries, processing sales orders, and developing strong relationships with existing customers.Handle customer calls, emails, and queries in a professional and...


  • Norwich, Norfolk, United Kingdom Norse Commercial Services Limited Full time

    Norse Commercial Services Limited is looking for a skilled Food Service Team Lead to join their team at Gresham Village School. This part-time role involves managing the kitchen team, preparing meals, and ensuring an engaging dining experience for students and staff.The annual salary for this position is approximately £28,800, based on 32.5 hours per week...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job OverviewWe are seeking a Customer Service Associate to join our team at beBee Professionals in Norwich. This is an exciting opportunity to deliver exceptional customer service and contribute to the operational success of our fast-paced environment.


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Norwich. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...


  • Norwich, Norfolk, United Kingdom Voyage Care Ltd Full time

    Job DescriptionWe are seeking a skilled Field Support Supervisor to join our team at Voyage Care Ltd.The successful candidate will be responsible for providing exceptional support to our field teams, ensuring seamless day-to-day operations and achieving outstanding results.This is an excellent opportunity for a motivated individual with strong leadership...


  • Norwich, Norfolk, United Kingdom ASDA Full time

    At ASDA, we're committed to providing exceptional customer service. As a Service Colleague, you'll be the face of our brand, working across various departments to ensure seamless store operations.About the RoleThis is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys interacting with customers. You'll work closely with...


  • Norwich, Norfolk, United Kingdom CV-Library Full time

    We are seeking a talented and experienced Repairs and Maintenance Manager to join our team at CV-Library. This crucial role is vital in ensuring the delivery of a high-quality repairs and maintenance service, driving top-tier performance, and achieving customer satisfaction in the social housing sector.Job OverviewThis 6-month temp contract offers a...


  • Norwich, Norfolk, United Kingdom Interaction Construction Full time

    Job OverviewAs a Building Services Operations Lead, you will be responsible for overseeing projects from initiation to completion. You will collaborate with a multidisciplinary contractor design team on various building and civil engineering projects, ranging from £0.1m to £30m+ in value.Key DutiesManage projects at all stages, ensuring timely delivery and...


  • Norwich, Norfolk, United Kingdom Norfolk County Council Full time

    Job Description:The Assistant Director High Needs Send Operations will provide operational and strategic leadership, influencing the Norfolk SEND system to ensure comprehensive support and provision for children and their families.This pivotal role involves working closely with the Children's Services Extended Leadership Team, ensuring effective...


  • Norwich, Norfolk, United Kingdom Bennett and Game Recruitment LTD Full time

    Sales Order Processor / Account Executive required for a well-established packaging manufacturer based in the East of England.Job OverviewWe are seeking a highly skilled individual to handle incoming and outgoing calls, emails, queries, and orders from existing and new customers.This role involves retaining and managing existing customer relationships,...


  • Norwich, Norfolk, United Kingdom NEXT Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing stock efficiently, and maintaining a clean and organized store...


  • Norwich, Norfolk, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to join our team in Norwich, UK. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.About the Role:The Customer Service Representative will be responsible for greeting and assisting customers, providing product knowledge and advice, operating the...


  • Norwich, Norfolk, United Kingdom Chantry Place Full time

    Company OverviewWe are a dynamic retailer seeking a talented individual to join our Chantry Place store team. As a Community Team Member, you will be responsible for delivering exceptional customer service and supporting the smooth operation of the store.At Oliver Bonas, we pride ourselves on creating a unique shopping experience that is both enjoyable and...


  • Norwich, Norfolk, United Kingdom Partner Retail Services Limited Full time

    **About This Opportunity:**We are Partner Retail Services Limited, a leading retailer seeking a highly skilled Store Manager to join our Samsung Experience Store in Norwich.**Key Responsibilities:**Drive store success by aligning with our brand and ethosEnsure high standards of health and safety across the storeOperational Excellence: Follow and uphold PRS&...


  • Norwich, Norfolk, United Kingdom Anglian Home Improvements Careers Full time

    Job OverviewWe're seeking a Customer Service Representative to join our team at Anglian Home Improvements Careers. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving sales growth through engaging conversations with prospective customers.About the RoleThis is an exciting opportunity for a motivated...


  • Norwich, Norfolk, United Kingdom Tesco Partners Full time

    We are seeking a dynamic team member to help deliver exceptional customer experiences and support our store operations.Key Responsibilities:Provide excellent customer service, ensuring customers leave the store with a smile.Assist in maintaining a well-stocked and organized store environment.About Us:We strive to be every customer's favourite way to shop,...


  • Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time

    We are seeking a skilled Customer Service Representative to join our team at Anglian Home Improvements. In this role, you will be responsible for providing exceptional customer service and generating leads over the phone.The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a positive attitude. You...