Senior Documentation Specialist

1 month ago


Nottingham, Nottingham, United Kingdom Head Resourcing Ltd Full time

We are seeking an experienced Technical Writer to join our IT Service Desk team at Head Resourcing Ltd.

The selected candidate will be responsible for creating, maintaining, and enhancing knowledge assets, including runbooks and process improvements.

Key Skills and Experience:

  • Proven background working as a Technical Writer, ideally with experience of working in IT Support / Service Desk environments.
  • Knowledge management tools and technologies, such as ServiceNow and Confluence, to capture and maintain Knowledge Articles.
  • Attention to detail and commitment to high-quality documentation.

This is a 6-month initial contract with hybrid working, requiring days in the office in Nottingham. The day rate is £ per day to an umbrella company.



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