Technical Documentation Specialist

1 month ago


Nottingham, Nottingham, United Kingdom undisclosed Full time
Job Description

We are seeking a highly skilled Technical Documentation Specialist to join our team. As a key member of our engineering culture, you will play a critical role in building a world-class Developer community.

Key Responsibilities:

  • Support Compliance, Security Controls, and Risk Management: Ensure IT operations performance and error risk align with service level agreements (SLAs).
  • Review Operating Metrics and Data: Continuously find opportunities to improve and optimize knowledge management systems based on insights.
  • DevOps/DevSecOps Principles: Understand CI/CD, data usage patterns, and database concepts.
  • Knowledge Management: Collect feedback, analyze data, and optimize the knowledge management system.

Requirements:

  • Strong Communication Skills: Effective written and verbal communication with all levels of staff.
  • Technical Knowledge: Familiarity with Confluence, SharePoint, Stack Overflow, and scripting languages like Python.
  • Collaboration and Teamwork: Build strong relationships with senior internal partners and colleagues.

What We Offer:

  • Opportunities for Growth: Develop knowledge in technology products and tools through certifications and projects.
  • Collaborative Culture: Join a creative and diverse workforce where you can bring your true self to work.
  • Benefits and Support: Healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.


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