Senior Cyber Claims Specialist

1 month ago


London, Greater London, United Kingdom AXIS Capital Full time
About the Role

This is an exciting opportunity to join AXIS Capital, a leading global provider of specialty lines insurance and reinsurance, as a Senior Cyber Claims Specialist. As a key member of our team, you will play a critical role in handling complex cyber and tech E&O claims, providing assistance and mentoring to junior colleagues, and contributing to the development of our cyber claims strategy.

Key Responsibilities
  • Handle cyber claims for a broad range of clients worldwide, written in the Global Cyber & Technology unit and reporting to the Head of Cyber Claims International.
  • Work closely with clients, TPA service providers, external legal advisors, and specialist vendors to ensure a premier claims service is maintained.
  • Assist and oversee complex cases with more junior colleagues, providing guidance and support as needed.
  • Liaise with underwriters on wording/policy issues, vendor expert panels, and provide claims information and attend client meetings as appropriate.
  • Identify and analyze legal and market developments and report those developments and their potential impact to relevant stakeholders.
  • Provide claims intelligence and feedback on vendors to the Cyber Risk Advisory team and Incident Commander, and assist in various related projects as necessary.
Requirements
  • An understanding of the London Market in the relevant classes of business.
  • Specific and related technical cyber experience.
  • A good understanding of claims handling practices, procedures, and techniques.
  • Excellent written and verbal communication skills to liaise with customers, other relevant stakeholders, and service providers.
  • Good independent organizational skills.
  • Good technical proficiency with Excel, Word, and PowerPoint.
Preferred Qualifications
  • Ideal experience working in a syndicate or company in a lead capacity, or at a broker as a claims advocate/negotiator.
  • Knowledge of CLASS/ECF2 preferable.
  • Legal and/or professional qualification an advantage but not essential.
  • Experience in TPA management and oversight.
What We Offer

You will be eligible for a comprehensive and competitive benefits package, including medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.



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