London Bridge Service Charge Officer

3 days ago


London, Greater London, United Kingdom Service Care Solutions Ltd Full time
London Bridge Service Charge Officer Opportunity

We are seeking a skilled Service Charge Officer to join our team in London Bridge. This full-time, temporary position offers a hybrid working approach, allowing you to split your time between the office and working from home.

In this role, you will be responsible for accurately producing service charge statements, handling customer queries, and completing administrative tasks on time. A strong background in administration, ideally within a Housing Association, is essential. You must also possess excellent IT skills and be able to work efficiently under pressure.

Main duties:

  • Effectively managing service charge enquiries and providing exceptional customer service
  • Co-ordinating and managing the entire case management process, including customer communication, investigation, and clear responses
  • Creating comprehensive breakdowns and summaries of service charges for customers
  • Generating accurate actual and estimated service charge statements

This role comes with a competitive salary of £23.00 per hour LTD company rate, or £19.61 per hour PAYE inclusive of holiday.



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