Customer Service Representative
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our business, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service on the shop floor, including serving customers on tills and collection counters.
- Be present on the shop floor and assist colleagues in the stock room as needed.
- Work collaboratively with the team to achieve sales targets and provide a positive shopping experience.
- Participate in visual merchandising and store displays to create an engaging and welcoming environment.
- Contribute to the maintenance of a clean and organized store, including adhering to health and safety standards.
What We Offer:
- A competitive rate of pay and a range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement.
- Opportunities for career development and progression within the company.
- A supportive and inclusive work environment, with a focus on employee wellbeing.
- The chance to work with a leading retailer and be part of a dynamic and fast-paced team.
Requirements:
- Previous experience in a customer-facing role is not necessary, but a passion for delivering excellent customer service is essential.
- Ability to work a variety of shifts, including weekdays and weekends.
- Good communication and teamwork skills.
- Flexibility and adaptability in a fast-paced environment.
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