Sales Representative

3 weeks ago

Bromsgrove, Worcestershire, United Kingdom Dodge Industrial, Inc. Full time
Job Description

Job Title / Location:

Sales Representative / Office Coordinator – United Kingdom

Description:

Dodge Industrial, Inc. is a leading manufacturer of bearings and mechanical power transmission products. This is an industrial Sales Representative position with secondary Office Coordinator responsibilities. The Sales Representative will be responsible for handling customer inquiries, providing price and lead time quotations, and entering and tracking orders. Technical knowledge will sometimes be required to support customers. The Sales Representative will need to be comfortable with creating and monitoring domestic and international shipments of goods.

Key Responsibilities:

  • Handle customer inquiries and provide product information
  • Provide price and lead time quotations to customers
  • Process purchase orders from customers into sales orders via ERP system
  • Ensure newly entered purchase orders from customers are acknowledged
  • Create and monitor both domestic and international shipments of goods
  • Provide technical data specs and literature to customers
  • Provide technical support to customers to the best of your ability, including basic troubleshooting of bearing products
  • When opportunities arise, convert competitor products to Dodge Industrial, Inc. products
  • Effectively communicate with internal sales and other suppliers
  • Identify areas for customer service improvement and contribute best practice suggestions
  • Abide by company health and safety policies

Secondary Responsibilities:

  • Purchasing and managing office and warehouse supplies
  • Handling matters related to utilities, contractors, and other building operation needs
  • Supporting the management of company vehicles by liaising with insurance, lenders, and maintenance garages
  • Coordinating with IT providers, including ERP software, when IT support is necessary
  • Assisting with travel and reservation arrangements
  • Assisting with inventory management
  • Providing support to Dodge Industrial, Inc. Accounting, including communications with customers regarding payment or credit
  • Supporting marketing initiatives
  • Managing ISO certification and supporting internal audits such as safety, inventory, and matrix control

Candidate Profile:

  • Requirements
  • GCSE in Maths and English
  • Experience with Microsoft Office products (Outlook, Excel, Word, Teams)
  • Experience with ERP software (experience with Sage would be preferred, but not required)
  • Attributes
  • Team player with strong communication and organizational skills
  • Positive attitude
  • Goal driven

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