Senior IT Support Specialist
2 weeks ago
**Job Description:**
We are seeking a highly skilled Senior IT Support Specialist to join our team at Careers Plus. This is an excellent opportunity for an experienced IT professional to provide top-notch support and service delivery in an educational environment.
As a Senior IT Support Specialist, you will be responsible for delivering reliable IT support and ensuring the smooth operation of IT systems and services. You will work closely with senior management, IT staff, and students to identify and resolve technical issues efficiently.
The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work well under pressure. You will also contribute to the training and development of IT staff, promoting a high standard of service delivery.
**Key Responsibilities:
- Deliver IT support and ensure the smooth operation of IT systems and services.
- Support and train IT staff to maintain a high level of customer service.
**What We Offer:*
- A competitive salary range of £25,000 - £35,000 per annum, depending on experience.
- A defined benefit pension scheme.
- Access to an Employee Assistance Programme.
- Exclusive access to our Benefits Hub.
- A daily lunch allowance.
- Free on-site parking.
- Family-friendly policies and employee-centered practices.
- Enhanced sick pay, maternity leave, and paternity leave (subject to eligibility).
- A cycle-to-work scheme.
Careers Plus is committed to safeguarding and promoting the welfare of children and young people. The role may require an enhanced DBS check. As part of the recruitment process, shortlisted candidates may be subject to an online search in line with statutory guidance to ensure suitability for the position.
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