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Luxury Beauty Store Lead

4 weeks ago

Gloucester, Gloucestershire, United Kingdom Estée Lauder Companies Full time

As a Luxury Beauty Store Lead with Estée Lauder Companies, you will be responsible for supporting the smooth and efficient operation of our stores. Our team represents the very best of Estée Lauder Companies, working with award-winning premium beauty products, while maintaining a consumer-first mindset and succeeding as one team.

We are looking for an ambitious and self-motivated individual who is passionate about people, our company, and our products. You will ensure that each customer has a unique and inspirational in-store experience, educating, inspiring, and delighting them. Your outstanding coaching and mentoring skills will enable you to lead by example, while carrying out essential start and end of day cash reconciliation. Additionally, you will be responsible for opening and closing the store on a rota basis.

With your passion for customer service and your ability to lead by example, you will be a valuable asset to our team. To support you in this first-level supervisor role, we will invest in your development and provide you with the tools needed to succeed.

Compensation and Benefits:

  • We offer a competitive industry salary.
  • You will be eligible for our commission scheme.
  • You will receive annual leave and family leave.
  • You will also receive a product discount and staff product concession monthly credit spend allowance.
  • We offer mental health wellbeing initiatives, including the Unmind App and our Employee Assistant Programme.
  • You will have access to our benefits platform, which includes exclusive discounts and offers.
  • Our Work Life Connections – Employee Assistance Programme will provide you with support when you need it.
  • We will provide you with extensive training and development opportunities.

We are a people-first company, respecting and caring for our employees, communities, and consumers. Our collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers.

Qualifications:

  • About You:
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
  • You will have a passion and energy to provide inspirational, authentic, and personalized customer service.
  • You will have an approachable and friendly personality.
  • Confidence in speaking to customers and understanding their needs is essential.
  • Flexible availability across days and hours is required.
  • You will need to provide proof of your right to live and work in the country.

Estimated Salary: £25,000 - £30,000 per annum, depending on location and experience.

Estée Lauder Companies is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.