ERP Software Support Specialist

4 days ago


London, Greater London, United Kingdom Carbon 60 Full time

Carbon60 is partnering with Lufthansa Technik Landing Gear Services to fill a SAP Applications Support Trainer position in the IT department.

Job Description

This permanent role has become available due to continued growth and expansion. As an IT SAP Application Trainer, you will be responsible for all topics related to the ERP system SAP.

Key Responsibilities
  • First- and second-line support for the ERP software system (SAP, S4H), working alongside the internal team.
  • User training support and problem-solving related to SAP System (SD/MM/FI/CO/MRO).
  • Representing and supporting local users in defining and documenting their business requirements.
  • Creating testing scenarios, recording test results, and related data for all SAP projects/changes coordinated with global teams.
  • Working as a member of IT projects regarding the ERP software system, providing first-hand documentation.
  • Carrying out and coordinating testing for SAP changes/functional & UAT testing.
  • Creating documents for end-user training and support training on new or changed SAP functionality.
  • Maintaining and modifying existing SAP workflows with developers.
Requirements
  • Prior experience in delivering IT or software training, preferably in an ERP environment.


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