Retail Operations Manager

1 month ago


Bangor, Gwynedd, United Kingdom River Island Full time
Company Overview

River Island is a leading brand with an exciting future, known for its diverse and talented team who thrive in a collaborative environment. Our company values progress and growth, offering various opportunities for advancement.

Job Description

We are seeking a skilled Retail Operations Manager to lead our team and drive success in our Bangor store. The successful candidate will be responsible for managing the store's daily operations, ensuring a safe and secure working environment, and promoting a customer-focused culture.

Required Skills and Qualifications
  • Leadership and Communication: Ability to set clear goals, communicate effectively, and delegate tasks to team members.
  • Customer Focus: Drive conversion, footfall, and service KPIs in-store, ensuring exceptional customer experience.
  • Operations Management: Create a safe working environment, complete price events, and promotional activity, and maintain stock levels.
  • Visual Merchandising: Implement and maintain exceptional store layouts, sale launches, and visual merchandising guidelines.
  • People Management: Develop and coach Sales Advisors, provide feedback, and support a culture of recognition and diversity.
Benefits
  • Generous Salary: £25,500 per year, plus bonus scheme and pension contribution.
  • Discounts and Benefits: 50% staff discount, uniform allowance, RI Rewards, and Giver Island scheme.
  • Progression Opportunities: Career development, upskilling, and qualifications within Retail and Head Office.
Compensation

The estimated salary range for this role is £25,500 per year, reflecting the job requirements, location, and industry standards.



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