Accommodation Office Team Leader

1 day ago

Bristol, Bristol, United Kingdom RIVER ISLAND Full time
Job Description

We are seeking a highly skilled and motivated Accommodation Office Team Leader to join our team at River Island. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of the store, including managing the team, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:
  • Team Management: Lead and motivate a team of sales advisors to achieve sales targets and provide excellent customer service.
  • Customer Service: Ensure that all customers receive a high level of service, including responding to customer queries and resolving any issues in a timely and professional manner.
  • Sales Growth: Analyze sales data and implement strategies to drive sales growth and improve customer engagement.
  • Visual Merchandising: Work with the visual merchandising team to maintain high standards of store presentation and visual display.
  • Operations: Ensure that all store operations are running smoothly, including managing stock levels, processing transactions, and maintaining a safe and secure working environment.
Requirements:
  • Leadership Skills: Proven leadership skills and experience in managing a team.
  • Customer Service Skills: Excellent customer service skills and ability to provide a high level of service to customers.
  • Sales Skills: Strong sales skills and ability to analyze sales data and implement strategies to drive sales growth.
  • Visual Merchandising Skills: Knowledge of visual merchandising principles and ability to maintain high standards of store presentation.
  • Operations Skills: Ability to manage store operations and maintain a safe and secure working environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the company.
  • Flexible Working: Flexible working hours and a positive work-life balance.
  • Employee Discounts: Employee discounts on River Island products and services.

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