Customer Experience Coordinator

4 weeks ago


Newtownards, United Kingdom Ards and North Down Borough Council Full time
Job Description

We are looking for a highly motivated and qualified Customer Experience Coordinator to join our leisure centre team. This is an exciting opportunity to work in a dynamic environment, providing exceptional service to our customers and contributing to the success of our organisation.

Main Accountabilities
  • Deliver high-quality customer service and engage with customers
  • Implement safe systems of operations relating to pool safety procedures
  • Maintain the safety of all users in our swimming pools
  • Supervise specific activities, including lifeguarding duties and supervising spa and dry-side areas
  • Ensure customer satisfaction and cleanliness standards are met
Requirements

To be successful in this role, you will require:

  • National Pool Lifeguard Qualification (NPLQ)
  • Previous experience working in a customer-focused environment
  • Able to work on a rota system, including evenings, weekends, and public holidays
  • Enhanced Access NI check
  • Pool test
Estimated Salary Range

£20,000 - £25,000 per annum



  • Newtownards, United Kingdom Customer Perceptions Full time

    As a Retail Experience Specialist at Customer Perceptions, you will have the chance to evaluate customer experiences in various retail settings across Northern Ireland, especially in County Down. With our flexible working hours, you can tailor your schedule to fit your needs. Our compensation is based on a per-shop basis, allowing you to complete around 3...


  • Newtownards, United Kingdom Customer Perceptions Full time

    At Customer Perceptions, we are seeking experienced Customer Service Evaluators to assess customer experiences across various sectors in Northern Ireland, particularly in County Down. This role offers flexible working hours, allowing you to suit your needs. Our fee structure is based on a per-shop basis, with the potential to complete approximately 3 shops...


  • Newtownards, United Kingdom EVO Group Full time

    **Customer Experience Advisor** Role Specification **Role Objective**: The Customer Experience Advisor will maintain and expand relationships within a portfolio of customers within a specific division. They are responsible for maximising the Customer Experience and objectives of this group of customers and being fully responsible for achieving all Customer...

  • Shopper and Assessor

    3 weeks ago


    Newtownards, United Kingdom Customer Perceptions Full time

    We are looking for skilled Shoppers and Assessors to join our team at Customer Perceptions. As a shopper, you will be responsible for evaluating customer experiences in various settings across Northern Ireland, with a focus on County Down. Our flexible working hours allow you to choose when you work, and our fee structure is based on a per-shop basis,...

  • Mystery Shopper

    2 days ago


    Newtownards, United Kingdom Customer Perceptions Full time

    Customer Perceptions are recruiting Mystery Shoppers across All areas of N. Ireland especially All areas in COUNTY DOWN. Mystery Shoppers have Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis), so you can do approx 3 in an hour so therefore hour rate approx. £25All you need is:Good observational skillsThe...


  • Newtownards, United Kingdom Henderson Group Full time

    Drive Customer Satisfaction and Sales Growth as a Retail Team LeaderAs a Retail Team Leader at Henderson Group, you will play a key role in driving sales growth and delivering exceptional customer experiences in our stores. You will work closely with the Assistant Manager and/or Store Manager to achieve business objectives, manage store operations, and...


  • Newtownards, United Kingdom Henderson Group Full time

    Key ResponsibilitiesLead the store team to provide exceptional customer service and achieve sales targetsTake responsibility for the store in the absence of other leaders, including keyholder dutiesBe a positive role model, promoting our values of Ambition, Customer First, Teamwork, and IntegrityTrain and manage the workload of team members, ensuring they...


  • Newtownards, United Kingdom Henderson Group Full time

    Sales Leader Position: We are seeking a results-driven Sales Leader to join our team at SPAR Portaferry. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and developing the skills of the store team.As a Sales Leader, you will work closely with the Assistant Manager and/or Store Manager to set and achieve sales...


  • Newtownards, United Kingdom Tesco Partners Full time

    Your ResponsibilitiesWe are looking for a highly skilled individual to join our team as a Cafe Front of House Team Member. The successful candidate will have excellent communication skills, a keen understanding of health and safety regulations, and the ability to work effectively in a fast-paced environment.The key responsibilities of this role...


  • Newtownards, United Kingdom Henderson Group Full time

    About the Role:As a Team Leader, you will be part of a dynamic team that strives to deliver excellence in employment. We invest heavily in our people and offer a range of benefits, including market competitive salary, employee assistance program, social club, and perks offers/discount scheme throughout the UK/Ireland.What We Offer:A competitive salary of...


  • Newtownards, United Kingdom BT Full time

    Start Your Career as a Retail Advisor Today">Do you enjoy working with people and providing excellent customer service? We are seeking a Retail Advisor to join our team in Newtownards, United Kingdom.About the Role:This is a great opportunity for someone who is looking to start their career in retail and wants to work in a dynamic and supportive...


  • Newtownards, United Kingdom RIVER ISLAND Full time

    At River Island, we're passionate about providing exceptional customer experiences. As a Store Operations Coordinator, you will play a key role in supporting the Service & People Manager to consistently delight customers through delivering the best customer journey across service, people, visual and operations.Job SummaryWe're a leading retailer with a...


  • Newtownards, United Kingdom Mash Direct Full time

    Mash Direct is a dynamic FMCG company seeking a skilled Warehouse and Transport Coordinator to join its Logistics Team. In this role, you will be responsible for overseeing the day-to-day operations of the warehouse, including receiving, storing, and dispatching goods. You will also be responsible for coordinating transportation, managing logistics, and...


  • Newtownards, United Kingdom BT Full time

    Excellent Compensation and BenefitsIn this exciting role as a Retail Advisor, you will have the opportunity to earn a competitive hourly rate of £12.34 plus 20% on target commission.You will also enjoy access to a range of fantastic benefits, including online GP, paid carers leave, family leave, huge discounts on EE & BT products, and much more.A great...


  • Newtownards, United Kingdom Black Fox Solutions Full time

    A challenging and rewarding opportunity has arisen for an experienced Production Manager to join the team at Black Fox Solutions in Newtownards.The ideal candidate will have a strong understanding of production management principles, with the ability to plan, coordinate and implement efficient production processes. They will also possess excellent...


  • Newtownards, United Kingdom Black Fox Solutions Full time

    As a Production Manager at Black Fox Solutions, you will be responsible for overseeing the day-to-day operations of our factory, ensuring that production runs smoothly, efficiently, and safely. Your primary focus will be on managing production schedules, coordinating workflows, and optimizing inventory management to meet customer demand. In addition to this,...


  • Newtownards, United Kingdom REED Specialist Recruitment Full time

    Job Overview: As a Financial Transaction Coordinator, you will play a vital role in ensuring the smooth operation of our client's financial processes. This temporary (10-12 week) full-time position involves organizing and recording supplier invoices and credit notes, processing high volume invoices/supplier payments, and resolving customer/supplier queries...


  • Newtownards, United Kingdom VanRath Full time

    Job Overview:VanRath is seeking a skilled Marketing Campaign Coordinator to contribute to important marketing initiatives while gaining valuable experience in a professional setting.Responsibilities:Create engaging social media content and manage online presence.Develop sales guides and videos to support marketing efforts.Nurture relationships with senior...


  • Newtownards, United Kingdom Reactive Recruitment Full time

    Job Title: Factory Management CoordinatorEstimated Salary: £42,000 - £55,000 per annumWe are seeking an experienced Factory Management Coordinator to join our team at Reactive Recruitment. The successful candidate will be responsible for coordinating production activities and ensuring that all relevant health and safety, food safety, and quality standards...

  • Despatch Coordinator

    7 months ago


    Newtownards, United Kingdom Mash Direct Limited Full time

    **Rate of Pay**: £10.70 - £11.62 per hour **Why join our team**: At Mash Direct we are on a mission to make vegetables more convenient and bring them from our fields to the consumers table without compromising on flavour or nutrition. Our vision is to make Mash Direct a national household brand in the vegetable accompaniments and side dishes category and...