MEP Service Team Coordinator

1 week ago


Gillingham, Kent, United Kingdom Bespoke Recruitment Services Full time
About the Role

This is an exciting opportunity to join our Bespoke Recruitment Services team in Gillingham as a Service Desk Administrator. As a member of our MEP service team, you will be responsible for ensuring the smooth operation of our service desk and providing high-quality administrative support.

The successful candidate will have excellent communication skills, be proactive, and be able to manage multiple tasks in a fast-paced environment.

Key Responsibilities
  1. Provide exceptional customer service to clients via phone and service desk software.
  2. Manage the scheduling of service engineers and technicians to ensure efficient workflow.
  3. Monitor and track service tickets, providing regular updates to clients and stakeholders.

Salary Range: £38,000 - £48,000 per year

Working Hours: Monday to Friday, 8:00 AM to 5:00 PM with occasional flexibility

Additional Benefits:

  • Company pension scheme
  • Training and development opportunities
  • Friendly and supportive team environment


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