Project Manager

4 weeks ago

Milton Keynes, Milton Keynes, United Kingdom GBA5 EntServ UK Limited Full time

Job Title: Project Manager - Service Transition Specialist

About the Role:

The Project Manager - Service Transition Specialist will be responsible for the delivery of our new business programme. Working closely with the Account Project Lead and the Pipeline Manager, the team develops the new business prospect into a proposal, ensuring the service design and governance criteria is met. Finally, ensuring a smooth and controlled transition of projects and programmes into BAU service.

Key Responsibilities:

  • Plan and deliver projects using waterfall or agile methodologies, as appropriate
  • Control the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services
  • Manage the IT Service Risks associated with system developments
  • Manage the relationship and coordinate the delivery of new services and releases from project teams into a live environment

Requirements:

  • Several years' experience with customer-facing roles
  • Excellent communication skills, both written and verbal
  • Understanding physical hardware configuration and being able to build and modify COTS equipment to detailed specifications
  • Basic understanding of networking topologies and infrastructure to diagnose and plan installations based on customer-provided networking

Desirable Skills/Experience:

  • Outsourced service delivery experience and understanding of the PM principles
  • A good understanding of IT technical solutions and IT market
  • Excellent Stakeholder Management, Presentation & Communication Skills
  • Ability to work under pressure
  • Proactive attitude to improving service
  • Proficient in the use of Microsoft Office - Specifically PowerPoint, Word, Excel, Outlook

Investment In Training and Development:

  • We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
  • We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture:

  • Here at GBA5 EntServ UK Limited, we support with care and compassion, and we are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace, no matter who they are or what they do.
  • We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high-performing workforce led by talented leaders.
  • We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits:

  • As part of our competitive remuneration package, flexible benefits are available. There is an option to 'flex up and down' on specific benefits, for example, buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
  • You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries, and more.

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