Elective Flow Manager

2 weeks ago

Basingstoke, Hampshire, United Kingdom Hampshire Hospitals NHS Full time

Job Overview

The Hampshire Hospitals NHS Foundation Trust is seeking a highly skilled and experienced Elective Flow Manager to support the Trust's Patient Pathway Programme. This role will be responsible for ensuring that all patients on an elective care pathway are managed within the Trust's booking guideline timescales.

Main Duties of the Job

The successful candidate will provide the interface between clinicians, administrative staff, and patients to manage and develop the overall administrative pathway. This will involve line managing and developing the Central RTT Validation Team, providing support to all Trust Specialities, and supporting the Trust's Performance Team.

Key Responsibilities

  • Oversee the day-to-day management plans for patients through liaison and pathway validation with clinicians.
  • Process administrative and clinical documentation and recording of clinical activity.
  • Ensure that all patients on an elective care pathway are managed within the Trust's booking guideline timescales.
  • Make recommendations based on the outcomes of the patient pathway validation to all operational teams on ways to improve the administrative outpatient booking processes.

Working for Our Organisation

Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our vision is to provide outstanding care for every patient, and we are committed to having a culture that places people at the heart of all we do.

Person Specification

The ideal candidate will have a degree-level qualification or equivalent experience, and demonstrable success in building, leading, motivating, managing, and developing teams. They will also have extensive knowledge of administrative procedures, experience of organising own work and diary management, and basic knowledge of project management principles.

Skills and Ability

  • Computer literate
  • Excellent communication and interpersonal skills
  • Able to prioritise workload and work under pressure
  • Problem-solving and analytical skills
  • Ability to work to tight deadlines

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