Electronics Repair Specialist

3 weeks ago

Bolton, Bolton, United Kingdom Kingdom People Full time

At Kingdom People, we are seeking a skilled Electronics Repair Specialist to join our team. As a Senior Digital Signage Technician, you will play a critical role in ensuring the high-quality performance of our digital signage solutions.

The ideal candidate will have a strong background in electronics repair and a proven ability to diagnose and resolve complex faults. Your expertise will be essential in managing the RMA and warranty processes, leading the repair/replacement process, and working with a variety of hardware and electronic components.

Key Responsibilities:

1. Electronic & Electrical Fault Repair

  • Diagnose and repair faults in digital signage, including LCD screens and other components.
  • Conduct initial testing and fault-finding for returned products.
  • Perform routine maintenance and calibration of electronic equipment.
  • Ensure all repairs meet established quality and safety standards.

2. RMA & Warranty Process

  • Manage the full repair and replacement process for returned products.
  • Identify faults and determine appropriate repair or replacement actions.
  • Accurately record and track all returned parts according to company procedures.
  • Document all repair activities, including time taken, in line with internal processes.

3. Operating Procedures

  • Write and update operational procedures, including repair manuals and troubleshooting guides.
  • Ensure documentation is clear, accurate, and accessible to relevant personnel.

4. Team Collaboration

  • Work with team members to ensure prompt repairs and maintain suitable stock levels.
  • Train and support other technicians to maintain high-quality standards.

5. Process Implementation

  • Implement and uphold departmental processes and procedures.
  • Manage test equipment and ensure all tools are updated and in proper working order.
  • Collaborate with other departments to ensure timely product availability.

Requirements:

  • Minimum of 3 years' experience in electronic repairs.
  • Proven ability to diagnose and resolve electronic and electrical faults.

Skills & Personal Attributes:

  • Strong technical and problem-solving abilities.
  • High attention to detail.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal skills.
  • Ability to work both independently and as part of a team.
  • Commitment to maintaining high-quality standards.

Qualifications:

  • Degree or HND in Electronics, Electrical Engineering, or a related field (preferred but not essential).
  • Additional certifications in electronics repair are advantageous.

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